Microsoft Word Starter 2010 Cannot Be Opened. Try Again or Repair the Product in Control Panel
#ane 
jackiemarie
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Posted 10 November 2015 - 12:32 PM
I am thankful for the volunteers at BC; good morning to all.
Everything was fine last night, but this forenoon no Word/Excel Starter 2010 docs will open. The popup reads:
"Microsoft Word Starter cannot exist opened. Try again or repair the product in Control Console."
I did this Change/Repair from Control Panel and got this message:
"Repair Microsoft Office Click-to-Run
Repairing Microsoft Role Starter 2010 - English was unsuccessful because an internet connectedness is required. Ensure your computer can access the internet and try once more."
I think it's obvious I practice accept internet access because I'k submitting this topic, merely manifestly MSFT Function doesn't know this.
I opened Click-to-Run Application Managing director at the Control Panel and got the aforementioned error message every bit higher up. Snip attached.
I restarted and attempted the Alter/Repair from the Control Panel with the aforementioned results.
From glancing in Microsoft Community concerning this, I meet that those for whom the repair would non work were encouraged to uninstall Microsoft Word Starter 2010 at Command Panel, and then get to Start>Programs>Microsoft Office 2010>click "utilize", click "open", and then reinstall Part Starter 2010...however, each said this didn't work equally there is no "utilize" option available, plus there's an error that Click-to-Run Application Manager won't function.
I tried to do System Restore back to 11/7/2015, but I'1000 all the same getting the same "unable to successfully restore error 0x80070005" that we attempted to deal with in this topic, http://www.bleepingcomputer.com/forums/t/590730/why-doesnt-windows-notify-me-well-nigh-updates/. I am notwithstanding unable to do a organization restore from a restore point. Snip attached.
Right now, nevertheless, I truly demand access to my Word and Excel docs.
Thank you for your help.
jackiemarie
Attached Files
Edited by hamluis, 10 November 2015 - 03:48 PM.
Moved from Win 7 to Bus Apps - Hamluis.
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#2
hamluis
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Posted 10 November 2015 - 01:50 PM
Uninstall/reinstall the Part suite. Then add together whatsoever security updates and SPs that have been issued for that version.
Allow united states know how that works.
Louis
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Making routine backup images of your partitions/drives...using 3d-party software...is probably the virtually important activity that whatsoever user tin can engage in.
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#3
jackiemarie
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Posted 10 November 2015 - 03:xi PM
I considered that but just too hesitant because I have no manner to exercise a organization restore if things get worse.
Information technology's my understanding that Office 2010 is no longer bachelor as a download, then I'd never become back to Role Starter 2010 if I uninstalled Microsoft Role 2010.
There's recommendations for this good caption and instruction at hp:
http://back up.hp.com/gb-en/document/c02981221#N272, but there over again, if it causes issues, I take no mode to do a arrangement restore.
It seems like Office Starter 2010 took exit of its senses as a virtual program at Q:\....
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#4
jackiemarie
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Posted 10 November 2015 - 06:08 PM
For anyone who is interested, and I don't really know how it came almost, merely Office Starter 2010 is at present working, AND the Windows Update organization seems to be stock-still, AND I really was able to practice a organization restore back to a 10/30/15 manually-created arrangement restore point without getting an error!
I only kept working at it.
I'd become to Control Panel>Role Starter 2010-English language>click Modify (which ways repair), and so get the error to endeavor again; and then I'd get the error that Click to Run Awarding Manager didn't fifty-fifty have an internet connexion. I would restart and try it all again. I did sfc /scannow and everything was fine. I tried several more than times to do a arrangement restore dorsum to xi/seven and yet got the mistake 0x80070005. Went to Services>Book Shadow Service and started it. Restart laptop. Try again to do a system restore; same mistake. Went to Control Console>Microsoft Function Starter 2010-English language and this fourth dimension I checked the box to Non preserve whatever system settings, and the message then read:
The Net Connection required to perform a complete repair of Microsoft Part Starter 2010-English could non be found, a quick repair was performed while offline. If your problem persists, connect to the Internet and retry repairing.
And then I checked to make sure Volume Shadow Copy service was even so started,I disabled EAM protections, and this time attempted a organisation restore to a x/30/15 manually done system restore bespeak. Lo and behold, when information technology restarted afterward the restore, there was NO error! I went to a Word physician, clicked Open, and it took a few seconds, but it started to come up up and and so some notices about "have these terms" and options for updates (I was actually thinking they were trying to slip Windows 10 in on me),
I went to Start menu to wait at All Programs, and lo and behold, the gold triangle with the assertion point inside it was on the Shut Downwardly button!...that detect had not shown up in that location in many months. So I installed today's updates, restarted, and just reporting that Function Starter 2010 is working again, Windows Updates seem to be working again, and system restore may fifty-fifty be working again.
What a blessing.
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#v
jackiemarie
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Posted 11 November 2015 - 10:31 AM
However, the very side by side forenoon, November 11th, Microsoft Part Starter 2010-English language would once again Not open; no fixes worked; I fifty-fifty uninstalled Office Starter 2010 at the Control Panel. This was fifty-fifty worse however - opposite to what Microsoft Customs answers say, after uninstalling Office Starter 2010, at that place is NO option for "use" or "open up" Give-and-take Starter at Microsoft Office 2010 - there is only purchase outright or try complimentary for 30 days, and I doubtfulness that fifty-fifty applies anymore.
Fortunately, I plant my Microsoft Office Home & Student 2007 original CD with 1 installation left on it; installed information technology and because of compatibility I estimate, I now have access to the 4 years of Office Starter Word docs. I would take lost acess to all that piece of work had I not been able to install a paid version of Office 2007. Phooey on Microsoft and its corny, mostly unworkable Customs answers.
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#6
Chris Cosgrove
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Posted 11 November 2015 - 06:22 PM
For the future, should this problem re-occur, you could try installing Libre Office, a free function suite you can get from hither -
https://www.libreoffice.org/
Information technology is capable of opening .Md, .DOCX, .XLS and .XLSX files and almost other MS Role files. It has its own native file format but y'all can export back to MS Function type files. There are occasional formatting problems across the file types simply these are getting fewer. Worth a look.
Chris Cosgrove
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#7
jackiemarie
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Posted 11 Nov 2015 - 07:37 PM
For the hereafter, should this problem re-occur, you could try installing Libre Office, a free role suite y'all can get from here -
https://www.libreoffice.org/
Information technology is capable of opening .DOC, .DOCX, .XLS and .XLSX files and virtually other MS Part files. It has its own native file format but you can export back to MS Office type files. There are occasional formatting issues across the file types but these are getting fewer. Worth a wait.
Chris Cosgrove
Thank you kindly for this information Chris. I capeesh your taking the time to inform me.
Information technology's amazing that literally hours of research online did non produce this information or fifty-fifty a hint of it.
The one-time saying, "ignorance is elation" could non be further from the truth.
jackiemarie
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#viii
Randall 7
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Posted 28 December 2015 - 08:18 PM
Greetings jackiemarie and all of you lot at BC.
I take lurked this site for many years but have never posted. I know I should probably get-go a new thread for this, but I am thinking it is probably non worth the effort, since there doesn't seem to exist a solution to this issue. I have a customer that has the exact same problem. In fact, this has happened with a few clients.. and the solution for most of them was to install AbiWord or Libre and be done with MS birthday. Nonetheless, this current client really wants his programme to piece of work once more and with all the collateral bug I remember it would exist better for all involved, specially me.. to come across if in that location is actually a fix for this problem.
So, aforementioned set of problems, an update apparently didn't terminate and the stupid 'repair' program doesn't see the net connection. I un-installed the starter programme and now the click to install program doesn't offer to install the Starter version. Most abrasive. Considering how many times I have run into this..I would non be surprised if this is some gimmick from Microsft to go all the 'Starter' users to purchase Office. I besides have researched this exhaustively. Nothing. So this is my last hurrah then to speak.
Whatever ideas from the community would be appreciated, merely please don't assume I am a newbie and ask me to start at square one. I have outlined the issue, it'due south the same as jackiemarie's. Oh, one last thing, Information technology did at one fourth dimension, resume working just like jackiemaries'south, then another update took it out once again. I have turned off the updates at this time. Not that that would amount to anything since I have un-installed the Starter anyway. Barring a full re-image to factory settings, is there anyhow to get this thing to work again?
Many many thanks and all-time of the holidays to you all.
Sincerely
Randall
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#9
jackiemarie
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Posted 31 December 2015 - 10:23 AM
Good day Randall,
As you can tell, this Business Application forum isn't widely followed. Having then trivial technical cognition, I have no suggestions - unless like me, someone has a paid for, before version of Windows Role they can install. For me, every Give-and-take document on this laptop immediately converted to Word 2007; I've had no issues, simply the slowness/lack of features in 2007. Also, I attempted to upgrade this HP laptop to Pro using the pre-installed link. Microsoft no longer allows anything but upgrading to Windows 10, from any source...everything MSFT has one path and it leads to W10, period. Rather predatory in my interpretation. Anyhow, the point is, it seems MSFT has no intention of pursuing answers/workable solutions to products other than W10. If you come across a solution, please mail dorsum to allow me know.
Be blest in 2016.
Jackiemarie 
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#10
VBarnett
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Posted 05 October 2016 - 04:58 PM
Expert grief, I am having the aforementioned trouble. Still not able to correct this, and the uninstall/reinstall is non an option either....apparently "This action is only valid for products currently installed."
Well where the hell did it go? It came with the laptop. Ugh.
Would attach moving picture except for some reason that pick isn't available to me on this post.
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#11
jackiemarie
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Posted 06 October 2016 - 03:17 PM
Adieu VBarnett,
I do understand your frustration; MS actually botched things up for those of us who just used Office Starter 2010 last year when this mess came up. Had it non been for an quondam Office Suite 2007 CD that I had, information technology would take been disastrous. In mail #half-dozen, Moderator Chris Cosgrove does say that www.libreoffice.org can interface with Office docs. You might give it a endeavour. Chris is top-notch and won't steer you in a wrong management. (Some of the forums don't permit attachments.)
We're in for some wind and pelting shortly here in my cervix of the forest, then probably won't be back online for a time.
BTW, what a terrific hat!
Let us know what yous come up upwardly with.
Jackiemarie 
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#12
ktz2
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Posted 15 October 2016 - 01:32 AM
to VBarnett:
I promise my experience can aid you ! 2 days ago I had a state of affairs where the Q drive for the Function Starter 2010Click-to-run got deleted, although it'south supposed to beprotected ! ** That fabricated the Office Starter 'unable to open'. I'm one of those stubborn folks who actually likes and wants to keep the Starter, which I've been using for years as a pre-install. I use this nigh daily and have a ton of docx documents, and ofttimes use the program's image editing function likewise.
There was no Repair option in the programs list, just Uninstall, and googling for help led to everyone basically maxim uninstall, nothing you can practise, etc. I tried the System Restore, in which all my points but the one most contempo had now disappeared by the way, but no luck there.
However- I got my Part Starter back ! Since I hadn't uninstalled, the plan files remained and I began poking around, looking for .exe files. Past impaired luck and some educated guessing I was fairly chop-chop successful. Here is what I did:
Commencement menu> Figurer> Program Data> Microsoft>
OEM Role xiv> OStarter> en.us> Click to run64.msi>
SetupConsumerC2R.exe> REPAIR . . . I clicked Repair. A dialog box appeared that said 'Microsoft is downloading the required features'.
The Q drive Click-to-run was not recovered, merely that didn't seem to make a departure because the Starter was functioning fine in creating, editing, saving, and opening documents again.
I did discover a clamper of fonts missing though, and today repeated the procedure to run across if I could recover the missing fonts, non showing in the fonts install-delete page. Success in that location equally well, although merely most half were recovered. In addition, this 2nd become-around did recover the Q drive.
....................................................................................................
** How I managed to delete the Click-to-run protected Q drive:
Windows Update was stalled forever at '0% downloaded', etc, like it does, and I noticed noise from the DVD optical bulldoze, in which I had forgotten to remove a DVD. I clicked 'Cancel' only the no-downloading procedure kept on hanging, with the disc apparently spinning endlessly, and so I manually opened the DVD drive tray to take it out.
Not the matter to do ! That deleted the disc drive from 'Computer' and the Device Managing director! AND deleted the Click-to-run Q drive also.
Later I decided to try to play a disc to see what would happen. Amazingly, only opening the tray manually again recovered that drive info to the car. . but not the Q drive. Why the Click-to-run/Starter was tangled up with the optical drive beingness deleted--haven't a clue.
.............................................................................................................................
My laptop : Windows 7-64 Pro, Lenovo T420 Thinkpad, Office Starter 2010
Edited by ktz2, fifteen October 2016 - 01:40 AM.
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#thirteen
Chris Cosgrove
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Posted 22 October 2016 - 06:06 PM
Afterward the comments by Jackiemarie #11 I will have to become a bigger hat !
To point up the flexibility of Libre Office, I have an old laptop which has Linux Mint installed as its Bone and Libre role is the installed office suite. I had a few free minutes the other week and we were discussing PowerPoint. I had a PP presentation on a retentiveness stick which was generated in PowerPoint 2003 on a Win 7 computer and merely out of curiosity tried opening it on the Linux laptop. It opened the file without any problem and, to my surprise, actually ran the presentation. Perchance slowly, but I put that down to the age and lack of 'grunt' on that laptop.
Chris Cosgrove
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#14
ktz2
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Posted 22 October 2016 - 08:26 PM
Practiced to know of the capabilities of Libre Office. I've been aware of the program and other alternatives to Discussion and information technology'southward good to know they be. Someday I will likely be forced to adopt one of them. Microsoft is like a dog with a bone in trying to force anybody abroad from Win 7 and into Win 10, despite the fact that and so many wouldn't have it even when they were
For a short time I had a Windows 10 machine as my 2nd (I hated W 10 so much I sold the laptop after 2 months); information technology was minus the Word Starter of course, so I tried the MS Office Online free thing. Horrible!
I have another Win 7 motorcar, autonomously from the above-referenced laptop in the thread, that one has the Starter installed from a link, afterwards it came back from warranty service in 2013 with factory settings -minus the pre-installed Starter. If it gets broken, that's the cease of it.
I would approximate that when Win seven back up ends in iii+ years, things will go downhill speedily. I'll be getting a Linux OS then, because: Windows 10- never.
Edited by ktz2, 22 October 2016 - 08:27 PM.
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#15
Alpine725
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Posted 24 Oct 2016 - 11:09 PM
First of all, my apologies for jumping on lath this crazy railroad train and hijacking this thread. I have, well, my mother-in-law is having, this very effect...except with a twist...
At my house I tin can open a Discussion file and practise what I need to exercise with it. At her house, nevertheless, when she tries to open up the file (that was created at my business firm, under her login on her Windows 10 laptop), she is getting the mistake referenced in the original post.
While I am non 100% sure, uninstalling and reinstalling or repairing the application volition solve the issue, the fact that information technology works as expected at my house just not at hers leads me to believe that is non the consummate issue.
Anyone out in that location have any insight on this little conundrum of mine?
Thanks in accelerate.
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Source: https://www.bleepingcomputer.com/forums/t/595947/microsoft-word-starter-2010-cannot-be-opened/
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